Privacy policy

Privacy Policy – Jungle Pop Sàrl

1. Introduction

At Jungle Pop Sàrl, protecting your personal data is a top priority. This privacy policy clearly and transparently explains how we collect, use, store, and protect your data in compliance with the LPD and, where applicable, the GDPR.

2. Data Controller

The data controller is:
Jungle Pop Sàrl
71 rue du 31 Décembre, 1207 Geneva, Switzerland
📧 info@junglepop.ch
🌐 www.junglepop.ch

3. Personal Data Collected

We only collect data that is strictly necessary for providing our services:

Identification data: name, surname, postal address, email, phone number
Order-related data: billing and shipping information
Payment data: processed only via secure providers
Technical data: IP address (partially anonymized or hashed), browser type, device type
Statistical cookies: used solely to measure campaign performance

We do not collect any sensitive data.
We do not sell any personal information.
We do not send marketing emails.
We do not use profiling or targeted advertising.

4. Purpose of Processing

Your data is used exclusively to:

Process and deliver orders
Respond to inquiries and provide customer service
Evaluate the performance of our advertising campaigns (Google / Meta) without targeting or retargeting
Improve our website and services
Comply with legal obligations (invoicing, accounting retention)

5. Legal Basis for Processing

We process your data only:

To perform a contract (orders, deliveries)
To comply with legal obligations (e.g., accounting, taxes)
With your consent when required (non-essential cookies)
Based on our legitimate interest (service improvement, security)

6. Cookies and Tracking Technologies

Our website uses cookies for:

Essential functionality (e.g., cart, session)
Anonymous analysis of Google Ads and Meta campaign performance

We do not use cookies for targeted advertising.
Your consent is requested prior to setting any non-essential cookies, and you can modify your preferences at any time.

7. Data Recipients and International Transfers

We work with trusted service providers for:

Hosting (in Switzerland)
Payment processing
Shipping and logistics
Advertising performance tracking (without targeting)

We may share limited data with these providers solely to perform their services.
Some are located outside Switzerland or the EU. In such cases, appropriate safeguards are implemented (e.g., standard contractual clauses or adequacy decisions) to ensure equivalent data protection.

8. Data Retention

Your data is:

Retained for as long as necessary to perform the contract (order, delivery, customer service)
Archived according to legal requirements (e.g., 10 years for accounting documents)
Deleted or anonymized when no longer required

9. Your Rights

Under the FADP and GDPR, you have the right to:

Access your data
Correct or update it
Request deletion (within legal limits)
Restrict or object to processing
Request data portability (in certain cases)
Withdraw your consent at any time

📧 To exercise your rights: info@junglepop.ch

10. Data Security

We implement appropriate technical and organizational measures to safeguard your data:

Secure connection (HTTPS)
Restricted access to data
Regular backups
Processing only through certified providers

11. Automated Decisions

We do not use automated decision-making or advertising profiling.

12. Policy Updates

This policy may be updated. The applicable version is always the one published on our website, with the date of the latest update.

Last updated: May 28, 2025